Shipping policy
Availability
We aim to have all our books available for immediate despatch. If a book is temporarily out of stock, we will contact you by e-mail and offer you an estimated despatch date and the option of cancelling your order and receiving a full refund.
We endeavour to meet all our order requests promptly and efficiently but cannot be held responsible or offer compensation for any disappointment endured if we fail to meet our designated delivery time. If, however, any delay is due to availability we will undertake to keep you informed.
Despatch
Goods are despatched within 5 working days of receipt of your order, often sooner. Our books are usually sent by courier (taking up to 3 working days). Please allow 10 working days for delivery. A fast courier service is available at £6.75 per parcel. Please contact us by telephone (01584 877456) to arrange this.
Please note if you wish to order books in time for Christmas, the last day for standard deliveries is 10 days before Christmas. Therefore, if you wish to order books after that time or at short notice at any other time of the year, please contact our office and we can arrange for a swift delivery for £6.75 per parcel. We apologise but this service is not available through the website.
Postage and Packing
We charge £4 towards postage and packing, no matter how many books you order.
If you live in the USA, Australia or New Zealand, we have distribution in your country, so it will be cheaper to order our books from local bookshops or online rather than from us here in the UK.